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Shipping


Our items are usually shipped via US or Canadian Postal Service First Class.

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Guarantee
Your guarantee of satisfaction

All of our products are guaranteed for one year for normal usage. This excludes chewing, biting and cleaning with harsh chemicals.

Since collars are "made to order" we cannot replace these products in the case of  incorrect neck measurements given at time of order or if your pet outgrows the collar.

We will replace all items if they were not made to your initial specifications.

As with any custom order, returns are not accepted other than for errors on our part or product defects.

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All our embroidered collars, leashes, bandanas and towels

  • All collars are made of durable, quality single-ply nylon
     
  • Include the embroidery (max. 22 characters). Please contact us for special requirements
     
  • The information is permanently stitched in the article. It cannot be rubbed or washed off
     
  • May be used to inform finder of pet's medical condition, such as diabetes or epilepsy
     
  • Towels are of high quality. They are plush, absorbent and long lasting
     
  • Collars and leashes are guaranteed for 1 year for regular use. Excludes chewing, biting or cleaning with harsh chemicals.

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Manufacturer's Product Warranties

Bring Your Dog Home does not warrantee any products sold on www.bringyourdoghome.com but most items come with a manufacturer's warranty.

Bring Your Dog Home shall have no liability whatsoever for any injury, accident, or consequential damages for any products sold on our websites.

For additional information on the manufacturer's warranty for a specific product, contact the manufacturer directly or our order desk.

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Bring Your Dog Home takes your privacy seriously!

Please read the following to learn more about how we recognize and strictly protect our user's privacy.

  • When you visit our website we do not gather any personal information about you. Any and all information provided by user for a specific purpose, (such as the provision of requested information), is used solely by Bring Your Dog Home® for that purpose only.
     
  • We do not collect any information other than what you supply during a payment transaction with PayPal.
     
  • Bring Your Dog Home is pledged not rent, sell, or share personal information about you that was received from PayPal with any other party, or to make user information publicly accessible in any fashion.
     
  • Personally identifiable information is stored on Bring Your Dog Home®'s database, accessible only by Bring Your Dog Home® on a "need to know" basis.
     
  • All Bring Your Dog Home® employees receive thorough privacy training upon commencement of employment with Bring Your Dog Home®, and are pledged to protect your privacy.
     
  • For information on PayPal privacy policy click here
     
  • We do not send *cookies to your computer.

* A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.